FAQ

Janspeed Store is our online platform where customers can purchase Janspeed car parts and components directly from us.

Yes - all products available on the site have been custom created by our in-house engineers available for you to purchase. Please see our Quality Policy for more details on our standards.

Browse our collection of car parts and components, add your desired products to the cart, proceed to checkout, enter your shipping details, and make a payment via our payment portal.

We accept Visa, Mastercard, American Express, ChinaUnionPay, JCB, Diners, Discover, Electron, Maestro, Apple Pay & Google Pay. We use Wix Payments - This ensures a safe and secure transaction for our customers.

Yes, our website is hosted on Wix, a reputable platform with robust security measures. Wix Payments, our payment gateway, is compliant with the highest level of Payment Card Industry (PCI) standards.

We aim to ensure that we deliver the item to you as soon as possible, however as these are custom made according to demand in house, please allow approximately 4-6 weeks delivery during periods of high demand. Shipping times also vary depending on the destination. Once your order is processed, we will aim to provide a tracking number and estimated delivery date.

Yes, we accept returns within 14 days of receiving the item, provided it's in its original condition. Please refer to our Return Policy for detailed information.

Yes, we offer worldwide shipping. Shipping costs will be calculated and displayed during checkout.

For international shipments, customs or import duties may be levied once the shipment reaches its destination country. These charges are the buyer's responsibility.

Once your order is dispatched, we'll send you a confirmation email with tracking information.

You’re welcome to contact us with any queries.

Email: sales@janspeed.com

Tel: 01722 321833

Absolutely. We respect your privacy and use Wix Payments to ensure all transactions are secure. We never store or have access to your payment details. For more information, please see our Privacy Policy.

Yes, our products come with a 12 Month warranty against manufacturing defects. Please refer to our Warranty Policy for more details.